TaxiMap Blog

As part of our series looking at the differences between online and traditional taxi operations, this article focuses on dealing with taxi booking requests made online (via website or app) and how responding to those requests in good time is key!

It is easy to assume that an online system can do absolutely everything automatically. This is wrong – online is just another way your customer can contact, order or buy from you. You should expect to expend a similar amount of energy on it as any other point of contact with customers, though typically it provides a means to streamline the process and shorten interaction with staff, freeing them to do more. Read more…

We’re always adding and refining features and functionality within TaxiMap and as we get more members we get more and better suggestions. This is enormously useful and helps us build a system that is truly useful and of massive benefit to taxi companies across the UK.

With so many new features being added all the time it seemed appropriate to put up a list with a small description of each…. Read more…

Inspired by our last blog post (taxi calculator refinement) we have rolled out SMS confirmation via the Taximap insterface. This means minicab firms can send a confirmation text to any customer making a booking through the system in just 1 click! Read more…

It seems we’re coming to that awkward stage in development where a whole bunch of little things are popping up that seem important but, unless we’re careful, would over complicate the system…. Read more…