TaxiMap allows member cab firms to specify up to 2 email addresses where notifications are sent when a booking is made. For this to be effective, we have some handy hints and reminders… Read more…
We’re pleased to announce our reseller program enabling those wishing to resell TaxiMap to their clients or colleagues to do so, buying it in at a substantial discount. Read more…
Illustrates meet & greet implementation
One problem with zone pricing is that it doesn’t suit meet & greet services: Although a surcharge can be applied, the direction of a journey does not determine its use in the taxi journey price calculation. After some consideration we decided that even basing the pricing on the first zone entered would not provide adequate coverage of this service, often offered by Taxi companies providing pick-ups from airports.
TaxiMap Booking Request Email
We have recently updated the email notification system employed by TaxiMap. This means our Taxi booking notification and booking confirmation emails are (hopefully) a bit more pretty and a little clearer to understand.
As part of our series looking at the differences between online and traditional taxi operations, this article focuses on dealing with taxi booking requests made online (via website or app) and how responding to those requests in good time is key!
It is easy to assume that an online system can do absolutely everything automatically. This is wrong – online is just another way your customer can contact, order or buy from you. You should expect to expend a similar amount of energy on it as any other point of contact with customers, though typically it provides a means to streamline the process and shorten interaction with staff, freeing them to do more. Read more…
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