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Archive for the ‘Internet/Online’ Category

New taxi booking notification and confirmation emails

March 17th, 2010 No comments
TaxiMap Taxi Booking notification

TaxiMap Booking Request Email

We have recently updated the email notification system employed by TaxiMap. This means our Taxi booking notification and booking confirmation emails are (hopefully) a bit more pretty and a little clearer to understand.

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Zone to Zone Fixed Pricing – a step too far?

January 1st, 2010 2 comments

Great! You may say – Finally a means to add fixed pricing to TaxiMap, but is it a step too far we ask ourselves….?

TaxiMap Zone to Zone Fixed Price Feature

Making it this easy to provide fixed price journeys may mean the price per mile model becomes neglected, misused, and misunderstood, but it is a vitally important  part of the system as it takes care of all those other journeys.

Let’s consider both fixed and flexible price calculations beginning with the new TaxiMap Zone to Zone pricing feature….

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Adapting to online: Responsiveness is key!

December 12th, 2009 1 comment

As part of our series looking at the differences between online and traditional taxi operations, this article focuses on dealing with taxi booking requests made online (via website or app) and how responding to those requests in good time is key!

It is easy to assume that an online system can do absolutely everything automatically. This is wrong – online is just another way your customer can contact, order or buy from you. You should expect to expend a similar amount of energy on it as any other point of contact with customers, though typically it provides a means to streamline the process and shorten interaction with staff, freeing them to do more. Read more…

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