We have recently updated the email notification system employed by TaxiMap. This means our Taxi booking notification and booking confirmation emails are (hopefully) a bit more pretty and a little clearer to understand.
Great! You may say – Finally a means to add fixed pricing to TaxiMap, but is it a step too far we ask ourselves….?
Making it this easy to provide fixed price journeys may mean the price per mile model becomes neglected, misused, and misunderstood, but it is a vitally important part of the system as it takes care of all those other journeys.
Let’s consider both fixed and flexible price calculations beginning with the new TaxiMap Zone to Zone pricing feature….
As part of our series looking at the differences between online and traditional taxi operations, this article focuses on dealing with taxi booking requests made online (via website or app) and how responding to those requests in good time is key!
It is easy to assume that an online system can do absolutely everything automatically. This is wrong – online is just another way your customer can contact, order or buy from you. You should expect to expend a similar amount of energy on it as any other point of contact with customers, though typically it provides a means to streamline the process and shorten interaction with staff, freeing them to do more. Read more…